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Privacy Policy

(LAST UPDATE: May 2017)

Watersouq.com respects your privacy, and seeks to comply with applicable legal requirements in respect of data collection, processing and transfers. By using our website or the Services offered through Watersouq.com (and thus accepting the Terms & Conditions), you confirm that you are accepting the practices described in this Privacy Policy and that you expressly consent use towards using your Information, as outlined in this Privacy Policy. Your use of our website is subject to your acceptance of the Terms & Conditions of www.watersouq.com and this Privacy Policy. If you do not accept the Terms & Conditions and this Privacy Policy, then you must discontinue your use of www.watersouq.com.

We are committed to safeguarding the privacy of registered users, visitors and/or customers who use or visit www.watersouq.com. The purpose of this Privacy Policy is to detail the manner in which we use your information, including your personal information that we may obtain about you, during your use of www.watersouq.com.

Information about our users, visitors and/or customers is an important part of our business, and we are not in the business of selling that to others. We share the information collected by us, only as described below and with our partners, that either are subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.


    • Information You Provide Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future orders, improving our web and mobile applications, and communicating with you.
    • Automatic Information: We receive and store certain types of information whenever you interact with us. We use "cookies," and we obtain certain types of information when your web browser accesses Watersouq.com or advertisements and other content served by or on behalf of Watersouq.com on other websites.
    • Mobile: When you download or use Watersouq apps, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.
    • E-mail Communications: To register for an account, we require you to provide us with your email address, and/or other information needed to contact you online and over the phone. We use your e-mail address and other contact information you provide us with to confirm your order and to communicate with you in case of an order unusual issues, so no one can register without an e-mail address. If you provide us with your email address, you may later access it, update it, modify it and delete any inaccuracies by accessing your account through My Account on the user main page. You may also choose not to provide us with your email address, however you will not be able to register on the website and place orders. We communicate part of your contact information (name, surname, order delivery address and phone number) with our partners from which you have placed an order. We also use this information to facilitate and improve your use of the website, to communicate with you, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties involved in the delivery of your order or the analysis and support of your use of the website. We do not sell and will not disclose your personal contact information to third parties other than as specified in this Privacy Policy without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).
    • Information from Other Sources: We might receive information about you from other sources and add it to our account information.

    Information about our users, visitors and/or customers is an important part of our business, and we are not in the business of selling it to others. We share user information only as described below and with parties subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.

    • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from user lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing K-net and credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
    • Promotional Offers: Sometimes we send offers to selected groups of Watersouq.com users, visitors and/or customers on behalf of other businesses. When we do this, we do not give that business your name and address.
    • Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the user consents otherwise). Also, in the unlikely event that Watersouq.com, or substantially all of its assets are acquired, user information will of course be one of the transferred assets.
    • Protection of Watersouq.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms & Conditions and other agreements, or protect the rights, property, or safety of Watersouq.com, our users, visitors and/or customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from users, visitors and/or customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.
    • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
    • We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. In the case of K-net, all debit cards details are entered in the K-net page, and we have no information about them.
    • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

    Watersouq.com gives you access to a broad range of information about your account and your interactions with Watersouq.com for the limited purpose of viewing and, in certain cases, updating that information

    If you choose to visit Watersouq.com, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms & Conditions, including limitations on damages, resolution of disputes, and application of the laws and regulations of the state of Kuwait. If you have any concern about privacy at Watersouq.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy and the Terms & Conditions will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of user information collected in the past without the consent of affected users, visitors and/or customers.

    Watersouq.com may change this Privacy Policy at any time by posting a new version on this page. The new version will become effective on the posting date, which will be listed at the top of the page as the effective date.

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You can pay online using your Debit and Credit Cards.

Watersouq Apps

You can also order from your favorite Water Brand through our iPhone, Android and mobile website applications.

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